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Username and passwords are case sensitive. Please check that you are using the correct case. If yes, send a complain to us (07033034783) for assistance. Providing your username only. |
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SMS are not sending and credit not reducing. Why? |
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Are you sure you entered your number in international format (2348032...) and without the plus sign in front? If yes, contact us |
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Why do my recipients receice an empty text message ? |
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Always ensure that your message counter is not at zero before you a send message. |
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Why is E-SMS unreadable in some phones? |
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Receiving and sending E-SMS is network and handset dependent. Some phones do not have the ability to receive concantanated sms |
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I sent a message but more than one unit is deducted. Why ? |
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As with your GSM phone, 160 characters make a page. For more info on this, click here. |
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Why does my sms deliver in two halves ? |
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Your SMS count exceeds 160 characters and was not concantenated. To send more than 160 characters in same message, please concantenate. |
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Why can't I register for E-SMS automatically online without contacting u ? |
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We run an interface that do not support automatic registration by users themselve. This is to avoid fraud and spam. As such, we intend to know them by contact |
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When i have a complaint with Interface, who do i contact? |
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For complaints, call 07033034783 or email esms@esolutions-ngr.com |
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How strong is your customer care support? |
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We provide a 24/7 customer care service. You can call 07033034783 or 08063634163 or email info@esolutions-ngr.com at any time. |
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What can I use E-SMS for ? |
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E-SMS can be used for vitually anything you can use regular text messaging for and lots more. For mass marketing, advertising, etc |
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What is minimum quantity i can buy ? |
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The minimum quantity is 200. Please visit our price list page more details . |
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What does it take to get account created? |
At E-Solutions, we provide three types of accounts viz: user, corporate and reseller. User account is our regular account and no setup charges are involved. Corporate account is a customized account and resellers account is a customized and recustomizable account |
